About

About Us

At Merlin Audio Visual Limited, we are dedicated to delivering exceptional service with a strong emphasis on quality and reliability. Our goal is to ensure every service visit is smooth and positive, providing you with the peace of mind you deserve. Trust us to expertly manage your system, so you can enjoy a hassle-free experience.

About Merlin Audio Visual Limited

Merlin Audio Visual  was created in 2016 after John was asked by Bang & Olufsen to provide high quality service cover throughout the Midlands. We have since expanded and now work regularly in the Cheshire and Lancashire areas and as far south as Cambridge, Oxford and South Wales. We can also travel further carrying out repairs in North Yorkshire and Tyne & Wear.

FSB Member

Merlin Audio Visual Limited is proud to be a Federation of Small Businesses member.

FSB membership ensures we can operate smoothly and comply with regulations.

This means better service and reliability for you. Overall, you’ll enjoy a more

professional and efficient experience because of our membership.


visit FSB's website

Meet The Team

John Briggs - Owner & Service Engineer

With a career spanning over three decades, John stands as a beacon of expertise in the realm of Bang & Olufsen repairs. Since embarking on this journey in 1981, John honed his skills, focusing on Bang & Olufsen products from 1998 while working with the Nottingham dealer. His tenure saw him at the heart of showrooms in Arnold, Trent Bridge, and The Lace Market.  In 2016, John established Merlin Audio Visual Limited, cementing his role as a Bang & Olufsen Authorised Service Partner. With full qualifications and insurance, clients trust John to handle their treasured audio-visual equipment with unparalleled care.


More about John

Tracey Jones - Customer Support

Tracey is dedicated to managing service visits and addressing client queries, ensuring we collect all essential details about your system and any issues you encounter. This meticulous approach enables us to provide top-quality, efficient service, aiming to minimize any inconvenience and frustration caused by faulty products. Our ultimate goal is to offer you a seamless and satisfying experience. In addition to her role in service management, Tracey is an accredited Relaxation Therapist. She is passionate about the concept of healing from within, utilizing the power of the mind and body and Mother Nature's natural healing properties to enhance health and well-being.



More about Tracey

Company Details

Merlin Audio Visual Limited - 12 Bailey Grove Road, Eastwood, Nottingham. NG16 3PB

Registered in England on 6th October 2016,  Company No. 10414446                       

VAT registration No.  GB 282462396

Registered Office - Harwood & Ball Chartered Accountants, 2a Oxford Road, West Bridgford, Nottingham. NG2 5QN

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